Industries Served
HealthcareFinanceManufacturingEducationRetail
Managed Services Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Diamond IT is a managed service provider located in Bakersfield, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Diamond IT serves various industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Diamond IT for their responsiveness and reliability. Many reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Diamond IT serves the Bakersfield area and nearby cities such as Delano, Arvin, and Shafter. Major freeways include Highway 99 and Interstate 5, with local landmarks like the Bakersfield Museum of Art and the Rabobank Arena.
Pricing Model
Diamond IT typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Diamond IT provide in Bakersfield, California, and which industries do you specialize in locally?▶
Diamond IT provides a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and education.
How fast is Diamond IT average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
Diamond IT typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Diamond IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Diamond IT is experienced in managing cybersecurity and compliance requirements for both HIPAA and PCI, helping clients maintain necessary standards.
What does onboarding with Diamond IT look like for a new client, and how long does it take?▶
Onboarding with Diamond IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Diamond IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Diamond IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Diamond IT and is it per user, per device, or a flat monthly plan?▶
Diamond IT generally utilizes a flat monthly pricing model with tiered options based on the services provided, allowing for flexibility in budgeting.
Customer Reviews
The Techs are the very best always kind and knowledgeable. They ROCK!!
awesome job
Our CPA firm has been with Diamond IT for over 14 years beginning with in house support and then transitioning to the Cloud in 2013. They have provided excellent technical & personalized service from day one. The entire staff continues to be professional, knowledgeable & responsive to our needs. We highly recommend their services!