Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
Borntreger Information Technology Services (BITS) is a managed service provider based in Bakersfield, California, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. BITS focuses on delivering reliable support and innovative technology solutions to help businesses thrive in a competitive environment.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Borntreger Information Technology Services (BITS) for their responsiveness and reliability. Many reviews highlight the company's commitment to security and effective communication, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
Borntreger Information Technology Services (BITS) serves the Bakersfield area and nearby cities such as Delano, Arvin, and Shafter. The service area is accessible via major freeways including Highway 99 and Highway 58, with local landmarks like the Kern County Museum and the Bakersfield College.
Pricing Model
BITS employs a flexible pricing structure based on a flat monthly fee, which can vary depending on the services utilized. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Borntreger Information Technology Services (BITS) provide in Bakersfield, California, and which industries do you specialize in locally?▶
Borntreger Information Technology Services (BITS) provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Borntreger Information Technology Services (BITS) average response time for tickets in Bakersfield, California, and do you offer after-hours support?▶
BITS typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that client issues are addressed promptly.
Does Borntreger Information Technology Services (BITS) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Borntreger Information Technology Services (BITS) is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Borntreger Information Technology Services (BITS) look like for a new client, and how long does it take?▶
Onboarding with BITS involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Borntreger Information Technology Services (BITS) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BITS supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Borntreger Information Technology Services (BITS) and is it per user, per device, or a flat monthly plan?▶
BITS operates on a flat monthly pricing model that can vary based on the services selected, allowing businesses to choose a plan that best fits their needs.
Customer Reviews