Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Fire2wire is a managed service provider based in Atwater, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Fire2wire serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients often highlight Fire2wire's responsiveness and reliability in handling IT issues. Many reviews emphasize the company's strong communication skills and commitment to security, although some feedback indicates areas for improvement in service delivery.
Service Coverage Area
Fire2wire serves Atwater and nearby cities such as Merced, Livingston, and Winton, conveniently located near Highway 99 and Highway 140. The service area includes recognizable landmarks like the Atwater Community Center and the Castle Air Museum.
Pricing Model
Fire2wire typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Fire2wire provide in Atwater, California, and which industries do you specialize in locally?▶
Fire2wire provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is Fire2wire average response time for tickets in Atwater, California, and do you offer after-hours support?▶
Fire2wire typically has an average response time of a few hours for ticket resolution. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Fire2wire handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Fire2wire provides cybersecurity services that include compliance support for HIPAA and PCI, helping businesses meet regulatory requirements.
What does onboarding with Fire2wire look like for a new client, and how long does it take?▶
Onboarding with Fire2wire involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Fire2wire support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Fire2wire supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data protection and business continuity.
How does pricing work with Fire2wire and is it per user, per device, or a flat monthly plan?▶
Fire2wire uses a flat monthly pricing model with tiered options based on the services provided. This allows businesses to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews