Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
NetSmith is a managed service provider based in Atascadero, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, NetSmith serves various industries, providing tailored support that enhances productivity and operational efficiency.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend NetSmith for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
NetSmith serves Atascadero and surrounding areas including Paso Robles, San Luis Obispo, Templeton, and Morro Bay. The service area is accessible via major freeways such as US-101 and CA-41, with local landmarks like the Atascadero Lake Park and the Charles Paddock Zoo.
Pricing Model
NetSmith typically operates on a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does NetSmith provide in Atascadero, California, and which industries do you specialize in locally?▶
NetSmith provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is NetSmith average response time for tickets in Atascadero, California, and do you offer after-hours support?▶
NetSmith typically maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does NetSmith handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, NetSmith is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with NetSmith look like for a new client, and how long does it take?▶
Onboarding with NetSmith involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does NetSmith support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
NetSmith supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and business continuity.
How does pricing work with NetSmith and is it per user, per device, or a flat monthly plan?▶
NetSmith operates on a flat monthly pricing model with tiered options based on the services provided. This allows for flexible budgeting, whether it is per user or per device.
Customer Reviews