Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Professional IT Solutions is a managed service provider based in Arroyo Grande, California, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including cybersecurity, cloud services, and IT support. By focusing on the unique needs of small to medium-sized enterprises, they help enhance operational efficiency and security, allowing clients to concentrate on their core business activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Professional IT Solutions for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Professional IT Solutions serves Arroyo Grande and surrounding areas, including Pismo Beach, Grover Beach, and San Luis Obispo. They are conveniently located near Highway 101 and Highway 1, close to local landmarks such as the Arroyo Grande Village and the historic Swinging Bridge.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Professional IT Solutions provide in Arroyo Grande, California, and which industries do you specialize in locally?▶
Professional IT Solutions offers a range of services including managed IT support, cybersecurity, cloud migrations, and network monitoring. They specialize in serving industries such as healthcare, finance, retail, and education.
How fast is Professional IT Solutions average response time for tickets in Arroyo Grande, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Professional IT Solutions also offers after-hours support to ensure that clients receive assistance when needed.
Does Professional IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Professional IT Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with Professional IT Solutions look like for a new client, and how long does it take?▶
Onboarding with Professional IT Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Professional IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Professional IT Solutions supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Professional IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews
Outstanding Service from Professional IT Solutions! The team at Professional IT Solutions is great. Lyle, Natalie, and the entire crew have been instrumental in providing top-notch IT support both professionally and personally. Their expertise, dedication, and attention to detail have made them our trusted partner for all things IT. We have full confidence in their ability to handle any technical challenges that come our way. We highly recommend Professional IT Solutions for anyone in need of reliable IT services.
Lyle and his team at Professional IT Solutions have been our IT company for several years. They even helped us with a move of our office location (no easy feat!). With stringent government regulations and for our own peace of mind, they help protect us with training and 24/7 security against threats. I would recommend Lyle as they are very knowledgeable and quick to respond!
Lyle Thomas and Professional IT Solutions have been taking care of our IT needs for the past 5 years. Their staff is outstanding, and always responsive to our critical IT needs. IT Solutions understands our business requirements and keeps us up and running. They also supply us with the safety and assurance of security in all of our systems. The Ernst Law Group will highly recommend Lyle Thomas and Professional IT Solutions.
Great service, prompt and reliable. Experienced and helpful staff and good pricing. I have been a customer for many years and will remain. Lee Ann Liscombe
Wow! Amazing service, very happy with Lyle and his tech. Highly recommend them.