Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Solutions is a managed service provider based in Anaheim, California, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions that enhance operational efficiency and security. With a focus on small to medium-sized enterprises, IT Solutions provides tailored support that meets the unique needs of various industries, ensuring that clients can leverage technology effectively to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IT Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
IT Solutions serves the Anaheim area and surrounding cities such as Orange, Fullerton, and Buena Park. Major freeways include the 91 and 5, with landmarks like the Anaheim Convention Center and Disneyland nearby.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does IT Solutions provide in Anaheim, California, and which industries do you specialize in locally?▶
IT Solutions offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is IT Solutions average response time for tickets in Anaheim, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour. IT Solutions also provides after-hours support to ensure clients receive assistance whenever needed.
Does IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with IT Solutions look like for a new client, and how long does it take?▶
Onboarding with IT Solutions involves an initial assessment, followed by the implementation of tailored solutions. The process usually takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Solutions is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews
Can take hours to get a response, have no sense of urgency and not enough people to cover it, so you will have to wait to get a phone call at 5 pm. Some technicians will ask for your help to solve the problem or mess up your computer even more.
Been losing emails to the ether for weeks. Get a darker basement to dwell in and fix my domain issues.
Best service ever!
Very good