Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IronOrbit is a managed service provider located in Anaheim, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. With a focus on responsiveness and reliability, IronOrbit serves various industries, ensuring that clients can leverage technology effectively to meet their business goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend IronOrbit for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, reflecting the quality of service provided.
Service Coverage Area
IronOrbit serves the Anaheim area and surrounding cities such as Orange, Fullerton, and Buena Park. The service area is accessible via major freeways including the 5 and 91, with landmarks like Disneyland and Angel Stadium nearby.
Pricing Model
IronOrbit typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does IronOrbit provide in Anaheim, California, and which industries do you specialize in locally?▶
IronOrbit provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and education.
How fast is IronOrbit average response time for tickets in Anaheim, California, and do you offer after-hours support?▶
IronOrbit maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does IronOrbit handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IronOrbit is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with IronOrbit look like for a new client, and how long does it take?▶
Onboarding with IronOrbit involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does IronOrbit support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IronOrbit supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with IronOrbit and is it per user, per device, or a flat monthly plan?▶
IronOrbit uses a flat monthly pricing model with tiered options based on services. This allows businesses to select a plan that aligns with their specific requirements.
Customer Reviews
Iron Orbit team is very knowledgeable. We have been using them for our IT needs for several years. We appreciate their hard work and dedication, always very helpful providing us with Outstanding Customer Service. Very happy with their response time and ability to solve our problems quickly and in a timely manner. Thank you for all that you do Robert and IO Team. Patty and Maria From Advance Paper Box
I've been using Iron Orbit for almost three years now with my company's employees and so far my employees and I love using this system! IO is dependable and trustworthy with a private security system built perfectly. One thing I really love about IO is that you can install it on your desktop and laptop and log in to their system separately and whatever your working on will be all inside Iron orbit! You can also work remotely anywhere and it's very flexible with any employee's schedule. Especially for anyone who owns a company and worries about privacy, security, and flexibility, I highly recommend you try it! Iron Orbit's customer service team is accommodating, especially for people who are NOT friendly with using computers. You can easily contact them for assistance. The service team can connect with your desktop remotely, and they can go through issues with you on the spot which I love because IT got this for you, and you don't need to help your employees regarding any IT issues and saved working time.
We have been a customer of Iron Orbit for a few years now. The services provided by IO has been simply awesome. Our Technical team (Bryan S and Oscar B) are top notch. I cannot recommend them enough.
Very easy to vouch for Iron Orbit when their services and support team is as great as it is! User friendly and easily installed into different computers across distinct operating systems. IO gives me the confidence to access my company's data from any device using their software as it keeps all information safe and secure!
As an existing client of Iron Orbit for over 20 years, our company has consistently received service that is as close to concierge as you can get! Highly responsive, extremely knowledgeable and very time efficient, their team is professional and congenial at every level.