Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
RedNight is a managed service provider based in Aliso Viejo, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. By leveraging advanced technology and industry best practices, RedNight delivers reliable support tailored to the unique needs of various industries in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend RedNight for their responsiveness and reliability in addressing IT issues. The team's communication skills and commitment to security are also highlighted as key strengths, contributing to a positive overall experience.
Service Coverage Area
RedNight serves Aliso Viejo and surrounding areas including Laguna Niguel, Mission Viejo, and Lake Forest. Major freeways in the vicinity include the 5 and 73, with notable landmarks such as the Aliso Viejo Town Center.
Pricing Model
RedNight employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does RedNight provide in Aliso Viejo, California, and which industries do you specialize in locally?▶
RedNight provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is RedNight average response time for tickets in Aliso Viejo, California, and do you offer after-hours support?▶
RedNight typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does RedNight handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, RedNight provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with RedNight look like for a new client, and how long does it take?▶
Onboarding with RedNight involves an initial assessment of IT needs, followed by the implementation of tailored solutions. This process typically takes 2-4 weeks depending on the complexity of the client's requirements.
What tools and platforms does RedNight support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
RedNight supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with RedNight and is it per user, per device, or a flat monthly plan?▶
RedNight utilizes a flat monthly pricing model with tiered options based on the services provided, allowing for flexible budgeting based on user and device needs.
Customer Reviews
Great experience with RedNight! The team is knowledgeable, friendly, and provides top-notch service. Would definitely recommend for any tech related question and services!
Their team has people who look at the whole picture and don’t just firefight or build workarounds. Finally IT feels under control and managed well compared to what we tried before.
Before RedNight offered their service I was running an environment essentially held together by duct tape and crossed fingers. The initial idea of migrating to the cloud with such old equipment and technology was an extremely daunting idea. RedNight assured us this leap was doable and to have some faith. They held our hand through the whole process with efficient expert guidance. I went from 105 physical/virtual servers to 70 hosted on aws cloud. I can’t recommend this team enough!
Always there to help as needed. Get sound advice on future projects as well and excellent customer service
Awesome!