Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Your IT Support is a managed service provider located in Alhambra, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, Your IT Support serves various industries, helping businesses thrive in a technology-driven landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Your IT Support. Many reviews commend the team's effective communication and commitment to security, ensuring peace of mind for businesses relying on their services.
Service Coverage Area
Your IT Support serves Alhambra and surrounding areas including Pasadena, San Gabriel, Monterey Park, and South Pasadena. Major freeways in the vicinity include the I-10 and I-710, with local landmarks such as the Alhambra Civic Center Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that include various service tiers to accommodate different business needs.
FAQ
What services does Your IT Support provide in Alhambra, California, and which industries do you specialize in locally?▶
Your IT Support provides a variety of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is Your IT Support average response time for tickets in Alhambra, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Yes, Your IT Support offers after-hours support to ensure that clients receive assistance when needed.
Does Your IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Your IT Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Your IT Support look like for a new client, and how long does it take?▶
Onboarding with Your IT Support involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Your IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Your IT Support supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Your IT Support and is it per user, per device, or a flat monthly plan?▶
Pricing with Your IT Support is generally structured on a per user or per device basis, with options for flat monthly plans that provide different service tiers to meet diverse business needs.
Customer Reviews
Loved the service I received from Ben and could not have asked for anyone better. I took my computer to him because it was running crazy slow and what do you know, he gave me the solution and now my computer is lightning fast, it’s a speedster like The Flash! Totally recommend him to anyone having any phone or computer problems! He’s the man and he will make it right and get down to the core of the issue and effectively resolve it! Also, prices are super reasonable and you get top notch service and results!
Could not be happier with Ben and his work. My laptop was running about as slow as it could and he fixed that problem, fast. Now, my laptop works perfectly and with amazing speed. Could not have asked for a better IT support. Ben is definitely the man for any computer or smartphone repairs. I highly recommend him, and prices are very reasonable and you get top notch service. Thank you Ben, you really made my day with your help and support! Definitely will recommend you to everyone I know!
My son recommended I take my computer to Ben as he has had great experiences with him. I was beyond happy with his work as now my computer is faster than it's ever been and can do my work so much quicker than before. Expectations were met beyond what I expected. Definitely recommend him for any computer or smartphone repairs. He's fast, is a great person, and good at communicating. Prices are also very reasonable and you definitely get what you pay for. With him, you will not be disappointed. He will take care of all of your computer and smartphone needs, anytime! Thank you Ben, for your amazing work, you're very much appreciated!
I called Ben to help diagnose my computer's frequent restarting/bsod. He was able to quickly get to the root of the problem to help me fix this urgent issue. Would definitely recommend him to anyone that is in need of IT help!
Ben is a superb professional. When my old PC became inoperative, Ben helped me pick the new model and cloned my old system without any loss of data or functionality, so that the transition was totally seamless. Excellent service. Now I know whom to call with any computer problems.