Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ArcSource Consulting is a managed service provider based in Albany, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer satisfaction, ArcSource Consulting aims to empower businesses by providing tailored IT support and management.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight ArcSource Consulting's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
ArcSource Consulting serves Albany and nearby areas including Berkeley, El Cerrito, Richmond, and Kensington, with easy access via Interstate 80 and Highway 24. Local landmarks include the Albany Bulb and the University of California, Berkeley.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does ArcSource Consulting provide in Albany, California, and which industries do you specialize in locally?▶
ArcSource Consulting provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is ArcSource Consulting average response time for tickets in Albany, California, and do you offer after-hours support?▶
ArcSource Consulting typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure client needs are met promptly.
Does ArcSource Consulting handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ArcSource Consulting is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with ArcSource Consulting look like for a new client, and how long does it take?▶
Onboarding with ArcSource Consulting involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does ArcSource Consulting support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ArcSource Consulting supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ArcSource Consulting and is it per user, per device, or a flat monthly plan?▶
Pricing at ArcSource Consulting is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews