Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
Archway Computer is a managed service provider located in Agoura Hills, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, Archway Computer provides tailored IT support that helps businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Archway Computer for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Archway Computer serves Agoura Hills and nearby areas such as Calabasas, Westlake Village, Thousand Oaks, and Malibu. The service area is accessible via major freeways including the 101 and 23, with local landmarks like the Agoura Hills Library and the Civic Center.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can include tiered services based on client needs.
FAQ
What services does Archway Computer provide in Agoura Hills, California, and which industries do you specialize in locally?▶
Archway Computer provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Archway Computer average response time for tickets in Agoura Hills, California, and do you offer after-hours support?▶
Archway Computer typically responds to support tickets within a few hours. They also offer after-hours support to ensure that client needs are met at all times.
Does Archway Computer handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Archway Computer provides cybersecurity services and assists clients in maintaining compliance with HIPAA and PCI regulations.
What does onboarding with Archway Computer look like for a new client, and how long does it take?▶
Onboarding with Archway Computer involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Archway Computer support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Archway Computer supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Archway Computer and is it per user, per device, or a flat monthly plan?▶
Pricing at Archway Computer is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit client needs.
Customer Reviews
We have been using Archway for 2 years and they have been great to work with. The immediate service is what really stands out. I can call, email or do chat to get things done. They have really saved me time so that I am not the go to person in our office for all technical glitches, I can spend my day working on what I need to get done. Shout out to John A. who is the best tech! Thanks Archway!
Have been pleased with Archway and being available when needed. They always seem to get the job done. I accidently opened a fishing email and their program immediately blocked and the ticket was generated and virus removed.
I can't express enough how grateful I am for Archway Computer, especially Owen C. He has truly been my savior. Whenever I've faced technical issues, Owen has been there to provide prompt and effective solutions. His expertise and dedication are unmatched, and he always goes above and beyond to ensure everything runs smoothly. I don't know what I would do without his support. Thank you, Owen, and the entire Archway Computer team for your exceptional service!
Archway was able to stop my home computer set up from blacking out every few seconds. Victor Williams took his time to figure out the reason and fixed it once and for all. THANK YOU!!!
âÂÂï¸ÂâÂÂï¸ÂâÂÂï¸ÂâÂÂï¸ÂâÂÂ︠Archway Computer has been a fantastic IT partner for our organization. Our experience with their team has consistently been excellent. Every interaction is professional, and they approach our tech issues with thoughtfulness and urgency. Whether it's a minor glitch or a more complex challenge, they work diligently to resolve problems quickly and effectively. They offer great value and truly stand out for their responsiveness and reliability. Highly recommend Archway to any business looking for dependable IT support.