Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Arctic Network Solutions is a managed service provider based in Wasilla, Alaska, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency and security, Arctic Network Solutions serves a diverse range of industries, helping organizations thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Arctic Network Solutions for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Arctic Network Solutions serves the Wasilla area and nearby cities such as Palmer, Anchorage, and Eagle River. The business is conveniently located near the Parks Highway and the Glenn Highway, close to landmarks like Wasilla Lake and the Iditarod Trail Headquarters.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does Arctic Network Solutions provide in Wasilla, Alaska, and which industries do you specialize in locally?▶
Arctic Network Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Arctic Network Solutions average response time for tickets in Wasilla, Alaska, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Arctic Network Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does Arctic Network Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Arctic Network Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Arctic Network Solutions look like for a new client, and how long does it take?▶
Onboarding with Arctic Network Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Arctic Network Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Arctic Network Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Arctic Network Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with Arctic Network Solutions is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized to fit the client's needs.
Customer Reviews