Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
North Peak IT is a managed service provider based in Palmer, Alaska, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, North Peak IT aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity services
- Data backups
Review Summary
Clients frequently commend North Peak IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
North Peak IT serves Palmer and surrounding areas including Wasilla, Anchorage, and Eagle River. Major freeways include the Parks Highway (AK-3) and the Glenn Highway (AK-1), with local landmarks such as the Palmer Depot and the Alaska State Fairgrounds.
Pricing Model
North Peak IT typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does North Peak IT provide in Palmer, Alaska, and which industries do you specialize in locally?▶
North Peak IT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is North Peak IT average response time for tickets in Palmer, Alaska, and do you offer after-hours support?▶
North Peak IT typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does North Peak IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, North Peak IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with North Peak IT look like for a new client, and how long does it take?▶
Onboarding with North Peak IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does North Peak IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
North Peak IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with North Peak IT and is it per user, per device, or a flat monthly plan?▶
Pricing with North Peak IT is generally structured as a flat monthly plan with tiered options based on the services provided, allowing for flexibility depending on client needs.
Customer Reviews