Industries Served
HealthcareRetailManufacturingEducationFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
MTA Solutions | Support Center is a managed service provider located in Palmer, Alaska, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions, including network management, cybersecurity, and cloud services. By focusing on the unique needs of their clients, MTA Solutions helps organizations enhance their operational efficiency and security, ensuring they can thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend MTA Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
MTA Solutions serves Palmer and nearby areas including Wasilla, Anchorage, and Eagle River. The service area is accessible via major freeways such as the Glenn Highway and Parks Highway, with local landmarks including the Palmer Depot and the Alaska State Fairgrounds.
Pricing Model
The pricing structure at MTA Solutions typically operates on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does MTA Solutions | Support Center provide in Palmer, Alaska, and which industries do you specialize in locally?▶
MTA Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and education.
How fast is MTA Solutions | Support Center average response time for tickets in Palmer, Alaska, and do you offer after-hours support?▶
MTA Solutions typically maintains a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does MTA Solutions | Support Center handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MTA Solutions is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with MTA Solutions | Support Center look like for a new client, and how long does it take?▶
Onboarding with MTA Solutions involves an initial assessment of the client's IT environment followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does MTA Solutions | Support Center support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MTA Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with MTA Solutions | Support Center and is it per user, per device, or a flat monthly plan?▶
Pricing at MTA Solutions is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews