Industries Served
HealthcareEducationRetailFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
McGraw IT Services is a managed service provider located in Fairbanks, Alaska, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including network management, cybersecurity, and cloud solutions, ensuring that their clients can operate efficiently and securely. By focusing on the unique needs of businesses in Fairbanks and surrounding areas, McGraw IT Services adds significant value through reliable support and tailored technology strategies.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend McGraw IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
McGraw IT Services serves Fairbanks and nearby areas including North Pole, Fort Wainwright, and Delta Junction. The service area is accessible via major freeways such as the Richardson Highway and the George Parks Highway, with local landmarks including the University of Alaska Fairbanks and Pioneer Park.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
FAQ
What services does McGraw IT Services provide in Fairbanks, Alaska, and which industries do you specialize in locally?▶
McGraw IT Services offers a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is McGraw IT Services average response time for tickets in Fairbanks, Alaska, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. McGraw IT Services also provides after-hours support to ensure that client needs are met promptly.
Does McGraw IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, McGraw IT Services is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with McGraw IT Services look like for a new client, and how long does it take?▶
Onboarding with McGraw IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does McGraw IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
McGraw IT Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with McGraw IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at McGraw IT Services is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be customized to fit business needs.
Customer Reviews