Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
MacHaus – Anchorage is a managed service provider located in Anchorage, Alaska, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, MacHaus – Anchorage aims to empower businesses by providing tailored IT solutions that meet their specific needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients commonly praise MacHaus – Anchorage for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
MacHaus – Anchorage serves the Anchorage area and nearby cities such as Eagle River, Wasilla, and Palmer. The service area is accessible via major freeways including the Glenn Highway and Seward Highway, with local landmarks like the Anchorage Museum and the Alaska Native Heritage Center.
Pricing Model
The pricing model at MacHaus – Anchorage is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers based on client needs.
FAQ
What services does MacHaus – Anchorage provide in Anchorage, Alaska, and which industries do you specialize in locally?▶
MacHaus – Anchorage provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is MacHaus – Anchorage average response time for tickets in Anchorage, Alaska, and do you offer after-hours support?▶
MacHaus – Anchorage typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does MacHaus – Anchorage handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, MacHaus – Anchorage is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with MacHaus – Anchorage look like for a new client, and how long does it take?▶
Onboarding with MacHaus – Anchorage involves an initial assessment of the client's IT environment followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does MacHaus – Anchorage support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
MacHaus – Anchorage supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with MacHaus – Anchorage and is it per user, per device, or a flat monthly plan?▶
Pricing at MacHaus – Anchorage is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews