Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA Security+Cisco CertifiedAWS Certified
Overview
JP Technical is a managed service provider located in Anchorage, Alaska, specializing in IT services for local businesses. They offer a comprehensive range of solutions, including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a focus on responsiveness and reliability, JP Technical serves various industries, ensuring that businesses can leverage technology effectively to achieve their goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend JP Technical for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
JP Technical serves Anchorage and surrounding areas including Eagle River, Wasilla, and Palmer, conveniently located near the Glenn Highway and Seward Highway. Notable landmarks include the Alaska Zoo and Kincaid Park.
Pricing Model
JP Technical typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does JP Technical provide in Anchorage, Alaska, and which industries do you specialize in locally?▶
JP Technical provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and education.
How fast is JP Technical average response time for tickets in Anchorage, Alaska, and do you offer after-hours support?▶
JP Technical typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does JP Technical handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, JP Technical is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with JP Technical look like for a new client, and how long does it take?▶
Onboarding with JP Technical involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does JP Technical support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
JP Technical supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with JP Technical and is it per user, per device, or a flat monthly plan?▶
Pricing at JP Technical is generally structured as a flat monthly plan with tiered options based on the services provided, allowing for flexibility depending on the client's needs.
Customer Reviews