Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
GCSIT is a managed service provider located in Anchorage, Alaska, specializing in IT services for local businesses. They offer a range of solutions including network monitoring, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security. GCSIT serves various industries, providing tailored support to meet the unique needs of each client, ensuring they can focus on their core business activities while GCSIT manages their IT infrastructure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight GCSIT's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
GCSIT serves the Anchorage area and nearby cities such as Eagle River, Wasilla, and Palmer. Major freeways include the Glenn Highway and the Seward Highway, with recognizable landmarks like the Alaska Native Heritage Center and the Anchorage Museum.
Pricing Model
GCSIT typically employs a flat monthly pricing model with tiers based on service levels and user needs. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does GCSIT provide in Anchorage, Alaska, and which industries do you specialize in locally?▶
GCSIT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is GCSIT average response time for tickets in Anchorage, Alaska, and do you offer after-hours support?▶
GCSIT aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does GCSIT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, GCSIT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with GCSIT look like for a new client, and how long does it take?▶
Onboarding with GCSIT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does GCSIT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
GCSIT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with GCSIT and is it per user, per device, or a flat monthly plan?▶
GCSIT operates on a flat monthly pricing model that can vary based on the number of users and devices, allowing businesses to choose a plan that best fits their needs.
Customer Reviews