Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Alaska IT Group is a managed service provider based in Anchorage, Alaska, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. By leveraging advanced technology and industry best practices, Alaska IT Group helps businesses enhance productivity and reduce downtime, making them a valuable partner for companies in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Alaska IT Group for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Alaska IT Group serves Anchorage and surrounding areas including Eagle River, Wasilla, and Palmer. Major freeways include the Glenn Highway and the Seward Highway, with notable landmarks such as the Anchorage Museum and the Alaska Native Heritage Center.
Pricing Model
The pricing structure typically operates on a per-user or per-device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Alaska IT Group provide in Anchorage, Alaska, and which industries do you specialize in locally?▶
Alaska IT Group offers a range of services including managed IT support, cybersecurity, cloud solutions, and data backups. They specialize in industries such as healthcare, finance, retail, and education.
How fast is Alaska IT Group average response time for tickets in Anchorage, Alaska, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Alaska IT Group also provides after-hours support to ensure that clients receive assistance when needed.
Does Alaska IT Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Alaska IT Group is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with regulations.
What does onboarding with Alaska IT Group look like for a new client, and how long does it take?▶
Onboarding with Alaska IT Group involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Alaska IT Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Alaska IT Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Alaska IT Group and is it per user, per device, or a flat monthly plan?▶
Pricing with Alaska IT Group can be structured on a per-user or per-device basis, as well as offering flat monthly plans that provide comprehensive IT support tailored to client needs.
Customer Reviews