Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
AAIT Services is a managed service provider based in Anchorage, Alaska, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, AAIT Services aims to empower businesses by leveraging technology to meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend AAIT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
AAIT Services serves Anchorage and surrounding areas including Eagle River, Wasilla, and Palmer. Major freeways include the Glenn Highway and the Seward Highway, with local landmarks such as the Anchorage Museum and Kincaid Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does AAIT Services provide in Anchorage, Alaska, and which industries do you specialize in locally?▶
AAIT Services provides a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is AAIT Services average response time for tickets in Anchorage, Alaska, and do you offer after-hours support?▶
AAIT Services typically maintains a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure client needs are met at all times.
Does AAIT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, AAIT Services is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with AAIT Services look like for a new client, and how long does it take?▶
Onboarding with AAIT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does AAIT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
AAIT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with AAIT Services and is it per user, per device, or a flat monthly plan?▶
Pricing with AAIT Services is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to the specific needs of each client.
Customer Reviews