Industries Served
HealthcareEducationFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Voice is a managed service provider located in Tuscaloosa, Alabama, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while IT Voice manages their technology needs. With a commitment to reliability and customer satisfaction, IT Voice serves various industries, providing tailored support that enhances business efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend IT Voice for their responsiveness and reliability in managing IT services. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
IT Voice serves the Tuscaloosa area, including nearby cities such as Northport, Bessemer, and Hoover. The business is conveniently located near major freeways like I-20 and I-59, close to landmarks such as the University of Alabama and the Tuscaloosa Amphitheater.
Pricing Model
IT Voice employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does IT Voice provide in Tuscaloosa, Alabama, and which industries do you specialize in locally?▶
IT Voice offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in supporting industries such as healthcare, education, finance, and retail.
How fast is IT Voice average response time for tickets in Tuscaloosa, Alabama, and do you offer after-hours support?▶
IT Voice typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure critical issues are addressed promptly.
Does IT Voice handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Voice is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with IT Voice look like for a new client, and how long does it take?▶
Onboarding with IT Voice involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does IT Voice support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Voice supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT Voice and is it per user, per device, or a flat monthly plan?▶
IT Voice utilizes a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that fits their specific needs.
Customer Reviews