Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
C Spire is a managed service provider based in Troy, Alabama, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. With a focus on small to medium-sized enterprises, C Spire delivers tailored services that meet the unique needs of various industries, ensuring that clients can leverage technology effectively to drive growth.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend C Spire for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
C Spire serves Troy and surrounding areas including Ozark, Brundidge, and Enterprise. The service area is accessible via major freeways such as US-231 and AL-87, and is near landmarks like the Troy University and the Pike County Courthouse.
Pricing Model
C Spire typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does C Spire provide in Troy, Alabama, and which industries do you specialize in locally?▶
C Spire provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is C Spire average response time for tickets in Troy, Alabama, and do you offer after-hours support?▶
C Spire typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does C Spire handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, C Spire provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with C Spire look like for a new client, and how long does it take?▶
Onboarding with C Spire involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does C Spire support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
C Spire supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with C Spire and is it per user, per device, or a flat monthly plan?▶
C Spire generally uses a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose plans that fit their needs.
Customer Reviews