Industries Served
HealthcareFinanceManufacturingRetailEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
VTC Tech – Alabama Managed IT Services Company provides comprehensive IT solutions tailored for local businesses in Roanoke, Alabama, and surrounding areas. They specialize in managed services, cybersecurity, and IT support, ensuring that organizations can focus on their core operations without worrying about technology issues. With a commitment to reliability and customer satisfaction, VTC Tech delivers value through proactive monitoring and responsive support.
Services
- Managed IT services
- Network monitoring
- Cybersecurity solutions
- Cloud services
- Data backups
- Help desk support
Review Summary
Clients frequently commend VTC Tech for their responsiveness and reliability in addressing IT issues. The company's focus on security and effective communication enhances their reputation among local businesses.
Service Coverage Area
VTC Tech serves Roanoke and nearby cities such as Talladega, Anniston, and Alexander City. The company is conveniently located near Highway 431 and Highway 22, close to landmarks like the Roanoke City Hall and the local public library.
Pricing Model
VTC Tech typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does VTC Tech – Alabama Managed IT Services Company provide in Roanoke, Alabama, and which industries do you specialize in locally?▶
VTC Tech offers managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, finance, and education.
How fast is VTC Tech – Alabama Managed IT Services Company average response time for tickets in Roanoke, Alabama, and do you offer after-hours support?▶
VTC Tech typically responds to support tickets within a few hours during business hours and offers after-hours support for urgent issues.
Does VTC Tech – Alabama Managed IT Services Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, VTC Tech is equipped to manage cybersecurity and compliance for both HIPAA and PCI standards, ensuring that client data is secure.
What does onboarding with VTC Tech – Alabama Managed IT Services Company look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does VTC Tech – Alabama Managed IT Services Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
VTC Tech supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with VTC Tech – Alabama Managed IT Services Company and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiers based on the services provided, allowing flexibility for businesses of all sizes.
Customer Reviews