Industries Served
HealthcareFinanceManufacturingRetailEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Alabama Managed IT Services is a dedicated provider of comprehensive IT solutions for businesses in Roanoke, Alabama, and surrounding areas. They specialize in managed services that enhance operational efficiency and security for local organizations. By leveraging advanced technology and industry best practices, they deliver tailored support that empowers businesses to focus on their core operations while ensuring their IT infrastructure is robust and reliable.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Alabama Managed IT Services for their responsiveness and reliability. Reviews often mention the team's strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Alabama Managed IT Services serves Roanoke and nearby cities such as Talladega, Anniston, and Opelika. The service area is accessible via major freeways including US-431 and I-85, with local landmarks such as the Roanoke Historic District.
Pricing Model
The pricing structure typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Alabama Managed IT Services provide in Roanoke, Alabama, and which industries do you specialize in locally?▶
Alabama Managed IT Services offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Alabama Managed IT Services average response time for tickets in Roanoke, Alabama, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Alabama Managed IT Services also provides after-hours support to ensure continuous assistance for their clients.
Does Alabama Managed IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Alabama Managed IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Alabama Managed IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Alabama Managed IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Alabama Managed IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Alabama Managed IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews