Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
BWS Technologies is a managed service provider located in Prattville, Alabama, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while BWS manages their technology needs. With a commitment to reliability and customer satisfaction, BWS Technologies serves various industries, providing tailored solutions that enhance operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity services
- Data backups
Review Summary
Clients frequently commend BWS Technologies for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
BWS Technologies serves Prattville and nearby areas including Montgomery, Millbrook, Wetumpka, and Elmore. The company is conveniently located near Interstate 65 and Highway 14, close to landmarks such as the Prattville Baptist Hospital and the historic Prattville Mill.
Pricing Model
BWS Technologies typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does BWS Technologies provide in Prattville, Alabama, and which industries do you specialize in locally?▶
BWS Technologies provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is BWS Technologies average response time for tickets in Prattville, Alabama, and do you offer after-hours support?▶
BWS Technologies typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does BWS Technologies handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BWS Technologies is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with BWS Technologies look like for a new client, and how long does it take?▶
Onboarding with BWS Technologies involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does BWS Technologies support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BWS Technologies supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with BWS Technologies and is it per user, per device, or a flat monthly plan?▶
BWS Technologies generally uses a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose a plan that best fits their needs.
Customer Reviews