Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
BEAM Broadband is a managed service provider based in Phenix City, Alabama, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while BEAM handles their technology needs. With a commitment to reliability and customer satisfaction, BEAM Broadband serves a diverse range of industries, helping businesses enhance their productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Customers frequently highlight BEAM Broadband's responsiveness and reliability in their reviews. The company is noted for its effective communication and strong focus on security, making it a trusted partner for IT services.
Service Coverage Area
BEAM Broadband serves Phenix City and nearby areas including Columbus, Fort Mitchell, Smiths Station, and Opelika. Major freeways include US-431 and I-85, with local landmarks such as the Phenix City Riverwalk and the Chattahoochee River.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
FAQ
What services does BEAM Broadband provide in Phenix City, Alabama, and which industries do you specialize in locally?▶
BEAM Broadband offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is BEAM Broadband average response time for tickets in Phenix City, Alabama, and do you offer after-hours support?▶
BEAM Broadband typically maintains a quick response time for support tickets, often resolving issues within hours. They also provide after-hours support to ensure continuous service.
Does BEAM Broadband handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BEAM Broadband offers cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses safeguard sensitive information.
What does onboarding with BEAM Broadband look like for a new client, and how long does it take?▶
Onboarding with BEAM Broadband involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does BEAM Broadband support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BEAM Broadband supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with BEAM Broadband and is it per user, per device, or a flat monthly plan?▶
Pricing at BEAM Broadband is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit the specific needs of each client.
Customer Reviews