Industries Served
HealthcareFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup Solutions
Certifications
Microsoft PartnerCompTIA Security+
Overview
Netpoint IT Services Inc is a managed service provider located in Mobile, Alabama, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Netpoint aims to empower businesses by providing tailored IT strategies and solutions.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Netpoint IT Services Inc for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that client needs are met promptly.
Service Coverage Area
Netpoint IT Services Inc serves Mobile and surrounding areas, including Daphne, Fairhope, and Foley. Major freeways in the vicinity include I-10 and I-65, with local landmarks such as the Mobile Bay and the USS Alabama Battleship.
Pricing Model
Netpoint IT Services Inc typically employs a flat monthly pricing model with tiered options based on the services utilized. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Netpoint IT Services Inc provide in Mobile, Alabama, and which industries do you specialize in locally?▶
Netpoint IT Services Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Netpoint IT Services Inc average response time for tickets in Mobile, Alabama, and do you offer after-hours support?▶
Netpoint IT Services Inc has an average response time that is competitive within the industry. They also offer after-hours support to ensure that client issues are addressed promptly.
Does Netpoint IT Services Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Netpoint IT Services Inc is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Netpoint IT Services Inc look like for a new client, and how long does it take?▶
Onboarding with Netpoint IT Services Inc involves an initial assessment of the client's IT needs followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Netpoint IT Services Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Netpoint IT Services Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Netpoint IT Services Inc and is it per user, per device, or a flat monthly plan?▶
Pricing with Netpoint IT Services Inc is typically structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses of all sizes.
Customer Reviews