Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Digital Boardwalk – Mobile IT Support & Managed Business IT Services provides comprehensive IT solutions tailored for local businesses in Mobile, Alabama. They specialize in managed services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while relying on robust IT support. With a commitment to enhancing operational efficiency and security, they serve various industries, helping businesses navigate the complexities of technology.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Digital Boardwalk's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Digital Boardwalk serves Mobile and surrounding areas including Daphne, Fairhope, and Foley. Major freeways include I-10 and I-65, with landmarks such as the Mobile Bay and the USS Alabama Battleship.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the needs of different businesses.
FAQ
What services does Digital Boardwalk – Mobile IT Support & Managed Business IT Services provide in Mobile, Alabama, and which industries do you specialize in locally?▶
Digital Boardwalk offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Digital Boardwalk – Mobile IT Support & Managed Business IT Services average response time for tickets in Mobile, Alabama, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues.
Does Digital Boardwalk – Mobile IT Support & Managed Business IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Digital Boardwalk provides cybersecurity services that include compliance support for HIPAA and PCI regulations.
What does onboarding with Digital Boardwalk – Mobile IT Support & Managed Business IT Services look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Digital Boardwalk – Mobile IT Support & Managed Business IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Digital Boardwalk supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with Digital Boardwalk – Mobile IT Support & Managed Business IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit the needs of different businesses.
Customer Reviews