Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Business Information Solutions, Inc. (BIS) is a managed service provider based in Mobile, Alabama, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, aimed at enhancing operational efficiency and security for their clients. With a focus on small to medium-sized enterprises, BIS delivers tailored support that helps businesses leverage technology effectively.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend BIS for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
BIS serves the Mobile area, including nearby cities such as Daphne, Fairhope, and Foley. Major freeways include I-10 and I-65, with local landmarks like the Mobile Bay and the USS Alabama Battleship.
Pricing Model
BIS typically employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Business Information Solutions, Inc. (BIS) provide in Mobile, Alabama, and which industries do you specialize in locally?▶
BIS provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Business Information Solutions, Inc. (BIS) average response time for tickets in Mobile, Alabama, and do you offer after-hours support?▶
BIS typically responds to support tickets within a few hours during business hours. They also offer after-hours support for critical issues to ensure continuous service.
Does Business Information Solutions, Inc. (BIS) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BIS provides cybersecurity services that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with Business Information Solutions, Inc. (BIS) look like for a new client, and how long does it take?▶
Onboarding with BIS involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Business Information Solutions, Inc. (BIS) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BIS supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Business Information Solutions, Inc. (BIS) and is it per user, per device, or a flat monthly plan?▶
BIS offers a flat monthly pricing model with tiered options based on service levels, allowing clients to choose a plan that best fits their needs, whether per user or per device.
Customer Reviews