Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
BestChoiceIT is a managed service provider located in Jackson, Alabama, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliable support and proactive management, BestChoiceIT helps organizations streamline their IT infrastructure, ensuring that technology serves as a valuable asset rather than a burden.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend BestChoiceIT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client systems are well-protected and efficiently managed.
Service Coverage Area
BestChoiceIT serves Jackson and surrounding areas including Mobile, Selma, Montgomery, and Demopolis. Major freeways include US-43 and AL-69, with local landmarks such as the Jackson City Hall and the Clarke County Courthouse.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does BestChoiceIT provide in Jackson, Alabama, and which industries do you specialize in locally?▶
BestChoiceIT provides a range of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, education, manufacturing, and retail.
How fast is BestChoiceIT average response time for tickets in Jackson, Alabama, and do you offer after-hours support?▶
BestChoiceIT maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does BestChoiceIT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BestChoiceIT provides comprehensive cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with BestChoiceIT look like for a new client, and how long does it take?▶
Onboarding with BestChoiceIT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does BestChoiceIT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BestChoiceIT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with BestChoiceIT and is it per user, per device, or a flat monthly plan?▶
Pricing with BestChoiceIT is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific client requirements.
Customer Reviews