Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
API Digital is a managed service provider located in Huntsville, Alabama, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security. With a focus on small to medium-sized enterprises, API Digital is dedicated to providing reliable support and innovative technology solutions to help businesses thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend API Digital for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
API Digital serves the Huntsville area and nearby cities such as Madison, Decatur, and Athens. Major freeways include I-565 and US-231, with recognizable landmarks like the U.S. Space & Rocket Center.
Pricing Model
API Digital typically employs a flat monthly pricing model with tiered options based on the services utilized. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does API Digital provide in Huntsville, Alabama, and which industries do you specialize in locally?▶
API Digital provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is API Digital average response time for tickets in Huntsville, Alabama, and do you offer after-hours support?▶
API Digital typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure continuous service.
Does API Digital handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, API Digital is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with API Digital look like for a new client, and how long does it take?▶
Onboarding with API Digital involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does API Digital support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
API Digital supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with API Digital and is it per user, per device, or a flat monthly plan?▶
API Digital uses a flat monthly pricing model with tiered options based on services. This allows clients to choose plans that fit their specific requirements.
Customer Reviews