Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
RedWave Technology Group, LLC is a managed service provider located in Gardendale, Alabama, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, RedWave Technology Group aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight RedWave Technology Group's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
RedWave Technology Group, LLC serves Gardendale and nearby areas including Fultondale, Pinson, and Birmingham. Major freeways include I-65 and I-22, with local landmarks such as Gardendale City Hall and the Gardendale Civic Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does RedWave Technology Group, LLC provide in Gardendale, Alabama, and which industries do you specialize in locally?▶
RedWave Technology Group, LLC provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is RedWave Technology Group, LLC average response time for tickets in Gardendale, Alabama, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. RedWave Technology Group does offer after-hours support to ensure continuous service.
Does RedWave Technology Group, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, RedWave Technology Group, LLC provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with RedWave Technology Group, LLC look like for a new client, and how long does it take?▶
Onboarding with RedWave Technology Group involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does RedWave Technology Group, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
RedWave Technology Group supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with RedWave Technology Group, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at RedWave Technology Group is generally structured on a per user or per device basis, with options for flat monthly plans that may include different tiers of service.
Customer Reviews