Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Edgewire Digital Services is a managed service provider located in Gardendale, Alabama, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliable support and innovative technology, Edgewire aims to empower businesses to thrive in a digital landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently highlight Edgewire Digital Services for their responsiveness and reliability. Reviews often mention the strong communication and proactive approach to cybersecurity. Customers appreciate the tailored solutions that meet their specific business needs.
Service Coverage Area
Edgewire Digital Services serves Gardendale and surrounding areas including Birmingham, Fultondale, and Adamsville. Major freeways include I-65 and I-22, with local landmarks such as the Gardendale Civic Center and the Gardendale Public Library.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Edgewire Digital Services provide in Gardendale, Alabama, and which industries do you specialize in locally?▶
Edgewire Digital Services offers managed IT solutions including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Edgewire Digital Services average response time for tickets in Gardendale, Alabama, and do you offer after-hours support?▶
Edgewire Digital Services typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure client needs are met promptly.
Does Edgewire Digital Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Edgewire Digital Services is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with Edgewire Digital Services look like for a new client, and how long does it take?▶
Onboarding with Edgewire Digital Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Edgewire Digital Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Edgewire Digital Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Edgewire Digital Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Edgewire Digital Services is flexible, with options available on a per-user or per-device basis, as well as flat monthly plans that cater to different service tiers.
Customer Reviews