Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cynxt IT Services is a managed service provider located in Florence, Alabama, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in supporting small to medium-sized enterprises across various industries, ensuring reliable technology infrastructure and enhanced cybersecurity. With a focus on proactive management and responsive support, Cynxt IT Services aims to empower businesses by optimizing their IT operations and minimizing downtime.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Cynxt IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Cynxt IT Services serves Florence and nearby areas including Muscle Shoals, Sheffield, Tuscumbia, and Killen. The service area is accessible via major freeways such as US-72 and AL-133, with local landmarks like the Florence-Lauderdale Public Library.
Pricing Model
Cynxt IT Services offers a flexible pricing model that can be tailored to client needs, typically structured on a per user or per device basis, with options for flat monthly plans.
FAQ
What services does Cynxt IT Services provide in Florence, Alabama, and which industries do you specialize in locally?▶
Cynxt IT Services provides a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Cynxt IT Services average response time for tickets in Florence, Alabama, and do you offer after-hours support?▶
Cynxt IT Services typically maintains a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service.
Does Cynxt IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cynxt IT Services is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Cynxt IT Services look like for a new client, and how long does it take?▶
Onboarding with Cynxt IT Services involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Cynxt IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cynxt IT Services supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Cynxt IT Services and is it per user, per device, or a flat monthly plan?▶
Cynxt IT Services offers flexible pricing models that can be based on per user or per device, as well as flat monthly plans, allowing clients to choose the option that best fits their budget.
Customer Reviews