Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Management Service Network is a managed service provider located in Dothan, Alabama, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, they provide tailored IT support that helps businesses thrive in a competitive environment.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Management Service Network's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that client systems are well-protected.
Service Coverage Area
Management Service Network serves Dothan and surrounding areas including Enterprise, Ozark, and Abbeville. Major freeways include US-231 and US-84, with local landmarks such as the Dothan Botanical Garden and the Wiregrass Museum of Art.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can include tiered service levels.
FAQ
What services does Management Service Network provide in Dothan, Alabama, and which industries do you specialize in locally?▶
Management Service Network offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Management Service Network average response time for tickets in Dothan, Alabama, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours, and Management Service Network does offer after-hours support to ensure client needs are met promptly.
Does Management Service Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Management Service Network is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Management Service Network look like for a new client, and how long does it take?▶
Onboarding with Management Service Network involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Management Service Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Management Service Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Management Service Network and is it per user, per device, or a flat monthly plan?▶
Pricing with Management Service Network is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews