Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Select IT Answers is a managed service provider located in Birmingham, Alabama, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliable support and proactive management, Select IT Answers aims to empower businesses by leveraging technology to drive growth and innovation.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Select IT Answers. Reviews often mention the team's effective communication and commitment to security, ensuring peace of mind for businesses relying on their services.
Service Coverage Area
Select IT Answers serves Birmingham and surrounding areas including Hoover, Vestavia Hills, and Mountain Brook. Major freeways such as I-65 and I-20 provide convenient access, while local landmarks include the Birmingham Zoo and the Vulcan Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Select IT Answers provide in Birmingham, Alabama, and which industries do you specialize in locally?▶
Select IT Answers provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Select IT Answers average response time for tickets in Birmingham, Alabama, and do you offer after-hours support?▶
Select IT Answers typically maintains a fast response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Select IT Answers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Select IT Answers is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Select IT Answers look like for a new client, and how long does it take?▶
Onboarding with Select IT Answers involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Select IT Answers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Select IT Answers supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Select IT Answers and is it per user, per device, or a flat monthly plan?▶
Pricing with Select IT Answers is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate various business needs.
Customer Reviews