Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Prosper IT, LLC – IT Services & Support You Can Trust is a managed service provider based in Birmingham, Alabama. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and cybersecurity. With a focus on enhancing operational efficiency, Prosper IT serves various industries, providing tailored services that meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Prosper IT's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Prosper IT serves Birmingham and surrounding areas including Hoover, Vestavia Hills, and Mountain Brook. Major freeways include I-65 and I-20, with landmarks such as the Birmingham Civil Rights Institute and Vulcan Park.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on the level of service required. This allows businesses to choose a plan that best fits their needs.
FAQ
What services does Prosper IT, LLC – IT Services & Support You Can Trust provide in Birmingham, Alabama, and which industries do you specialize in locally?▶
Prosper IT provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and education.
How fast is Prosper IT, LLC – IT Services & Support You Can Trust average response time for tickets in Birmingham, Alabama, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Prosper IT also offers after-hours support to ensure continuous service.
Does Prosper IT, LLC – IT Services & Support You Can Trust handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Prosper IT is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Prosper IT, LLC – IT Services & Support You Can Trust look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does Prosper IT, LLC – IT Services & Support You Can Trust support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Prosper IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Prosper IT, LLC – IT Services & Support You Can Trust and is it per user, per device, or a flat monthly plan?▶
Pricing is based on a flat monthly plan with tiers that can be customized per user or per device, allowing flexibility based on the services required.
Customer Reviews