Industries Served
HealthcareFinanceEducationRetailManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Dynamic Quest | Managed IT Services & IT Support is a managed service provider based in Birmingham, Alabama, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Dynamic Quest supports various industries, enhancing operational efficiency and security for its clients.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Dynamic Quest for their responsiveness and reliability. Many reviews highlight the effective communication and robust security measures implemented by the team, contributing to a positive overall experience.
Service Coverage Area
Dynamic Quest serves Birmingham and surrounding areas including Hoover, Mountain Brook, and Vestavia Hills. Major freeways include I-65 and I-459, with local landmarks such as the Birmingham Zoo and Vulcan Park.
Pricing Model
Dynamic Quest typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Dynamic Quest | Managed IT Services & IT Support provide in Birmingham, Alabama, and which industries do you specialize in locally?▶
Dynamic Quest offers a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Dynamic Quest | Managed IT Services & IT Support average response time for tickets in Birmingham, Alabama, and do you offer after-hours support?▶
Dynamic Quest typically maintains a rapid response time for support tickets, often addressing issues within hours. They also provide after-hours support to ensure continuous service availability.
Does Dynamic Quest | Managed IT Services & IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Dynamic Quest is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Dynamic Quest | Managed IT Services & IT Support look like for a new client, and how long does it take?▶
Onboarding with Dynamic Quest involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Dynamic Quest | Managed IT Services & IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Dynamic Quest supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Dynamic Quest | Managed IT Services & IT Support and is it per user, per device, or a flat monthly plan?▶
Dynamic Quest typically uses a flat monthly pricing model with tiered options based on the services provided, allowing clients to choose plans that best fit their needs.
Customer Reviews