Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ACCi – IT Managed Service Provider offers comprehensive IT solutions tailored for businesses in Birmingham, Alabama, and surrounding areas. They specialize in managed services, ensuring that local companies can focus on their core operations while ACCi handles their IT needs. With a commitment to reliability and security, ACCi provides essential support to enhance productivity and safeguard business data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight ACCi's responsiveness and reliability in managing their IT services. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
ACCi serves Birmingham and nearby cities such as Hoover, Vestavia Hills, and Mountain Brook. The service area is accessible via major freeways including I-65 and I-459, and is close to landmarks like the Birmingham Zoo and the Vulcan Park.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different business needs.
FAQ
What services does ACCi – IT Managed Service Provider provide in Birmingham, Alabama, and which industries do you specialize in locally?▶
ACCi provides managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, and education.
How fast is ACCi – IT Managed Service Provider average response time for tickets in Birmingham, Alabama, and do you offer after-hours support?▶
ACCi typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does ACCi – IT Managed Service Provider handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ACCi has expertise in managing cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with ACCi – IT Managed Service Provider look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity.
What tools and platforms does ACCi – IT Managed Service Provider support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ACCi supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to protect client data.
How does pricing work with ACCi – IT Managed Service Provider and is it per user, per device, or a flat monthly plan?▶
Pricing is flexible, based on either a per user or per device model, with options for flat monthly plans to suit different business requirements.
Customer Reviews