Industries Served
HealthcareFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
Mainstream Technology is a managed service provider located in Albertville, Alabama, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency, Mainstream Technology serves various industries, providing tailored solutions that meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Mainstream Technology's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their technology operations.
Service Coverage Area
Mainstream Technology serves Albertville and surrounding areas including Guntersville, Boaz, and Arab. The service area is accessible via major freeways such as US-431 and AL-75, with local landmarks like Lake Guntersville and the Albertville City Hall.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Mainstream Technology provide in Albertville, Alabama, and which industries do you specialize in locally?▶
Mainstream Technology provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, retail, and manufacturing.
How fast is Mainstream Technology average response time for tickets in Albertville, Alabama, and do you offer after-hours support?▶
Mainstream Technology typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Mainstream Technology handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mainstream Technology is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, providing tailored solutions to ensure that clients meet necessary regulatory standards.
What does onboarding with Mainstream Technology look like for a new client, and how long does it take?▶
Onboarding with Mainstream Technology involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Mainstream Technology support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mainstream Technology supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Mainstream Technology and is it per user, per device, or a flat monthly plan?▶
Pricing at Mainstream Technology is based on a flat monthly plan with tiered options, allowing businesses to choose a package that fits their specific needs, whether it be per user or per device.
Customer Reviews