Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco Certified PartnerCompTIA Security+
Overview
PCtronics | IT Services & Managed IT Solutions is a managed service provider based in South El Monte, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable technology support and enhanced cybersecurity. By focusing on proactive management and tailored services, PCtronics helps organizations improve their operational efficiency and safeguard their digital assets.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently highlight PCtronics' responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
PCtronics serves South El Monte and surrounding areas including El Monte, Pico Rivera, and Rosemead. Major freeways nearby include the I-10 and I-605, with local landmarks such as the South El Monte Community Center.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does PCtronics | IT Services & Managed IT Solutions provide in South El Monte, California, and which industries do you specialize in locally?▶
PCtronics offers a range of services including managed IT, network monitoring, cybersecurity, and data backups. They specialize in industries such as healthcare, finance, retail, manufacturing, and education.
How fast is PCtronics | IT Services & Managed IT Solutions average response time for tickets in South El Monte, California, and do you offer after-hours support?▶
PCtronics typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure that clients receive assistance when needed.
Does PCtronics | IT Services & Managed IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PCtronics is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, helping businesses meet regulatory requirements and protect sensitive information.
What does onboarding with PCtronics | IT Services & Managed IT Solutions look like for a new client, and how long does it take?▶
Onboarding with PCtronics involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does PCtronics | IT Services & Managed IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PCtronics supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with PCtronics | IT Services & Managed IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at PCtronics is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews