Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Empowered IT Solutions is a managed service provider based in Poway, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, Empowered IT Solutions serves various sectors, ensuring that clients can focus on their core business while leaving IT management to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups and recovery
Review Summary
Clients frequently commend Empowered IT Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Empowered IT Solutions serves Poway and surrounding areas including Rancho Bernardo, Escondido, and San Diego. Major freeways in the vicinity include Interstate 15 and State Route 67, with local landmarks such as the Poway Center for the Performing Arts.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does Empowered IT Solutions provide in Poway, California, and which industries do you specialize in locally?▶
Empowered IT Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Empowered IT Solutions average response time for tickets in Poway, California, and do you offer after-hours support?▶
Empowered IT Solutions typically maintains a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Empowered IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Empowered IT Solutions provides cybersecurity services that include compliance support for HIPAA and PCI standards, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Empowered IT Solutions look like for a new client, and how long does it take?▶
Onboarding with Empowered IT Solutions involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Empowered IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Empowered IT Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Empowered IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at Empowered IT Solutions is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
I recently had the pleasure of working with Empowered IT Solutions to set up a new computer, and the experience was absolutely top-notch from start to finish. I want to especially recognize Aaron Hernandez, who assisted me throughout the process. Their knowledge, professionalism, and patience made all the difference. Setting up new technology can sometimes feel overwhelming, but Aaron walked me through every step with clear explanations and a calm, friendly demeanor. They took the time to understand my specific needs, answered all my questions thoroughly, and made sure everything was working perfectly before wrapping up. It’s rare to find someone so technically skilled who also genuinely cares about customer satisfaction. Empowered IT Solutions is lucky to have such a dedicated and capable team member. I’ll definitely be turning to them for future tech support and would recommend them without hesitation to anyone needing reliable, expert IT service.
When technology throws a wrench into your day, you hope someone like Maribel shows up. We had a few challenges with our office server and without even needing to know the ins and outs of our industry, Maribel from Empowered IT Solutions jumped right in and worked her magic. She was methodical, sharp, and incredibly easy to work with. Within a short time, what felt like a major disruption became a resolved issue, thanks to her calm confidence and technical skill. Highly recommended!!
Working with the Business Development team at Empowered IT Solutions has been an outstanding experience! They are professional, knowledgeable, and truly committed to helping businesses grow.
I am so thankful to have the Empowered IT team on my team! I've had some silly mishaps and they've been available to hold my hand and help me through it. In one case they hoped on a team meeting with me and helped me explain the tech we're using and how we keep our files secure. I can't say enough good things!!
I highly recommend Empowered IT Solutions for any small or medium-sized business needing reliable IT and cybersecurity support. Maribel is truly committed to her work and company, going above and beyond to ensure her clients' technology is secure and working smoothly. Their team is trustworthy, responsive, and always focused on making sure your tech works for you, not against you. A dependable partner in every sense!