Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Skyriver IT is a managed service provider based in San Diego, California, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable technology support, cybersecurity, and cloud services tailored to meet the needs of various industries. With a focus on enhancing operational efficiency and security, Skyriver IT serves clients across sectors, ensuring they can leverage technology effectively to drive growth and innovation.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Skyriver IT for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
Skyriver IT serves the San Diego area, including nearby cities such as La Jolla, Chula Vista, and Coronado. The service area is accessible via major freeways like I-5 and I-805, and is close to landmarks such as Balboa Park and the San Diego Zoo.
Pricing Model
Skyriver IT typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive support.
FAQ
What services does Skyriver IT provide in San Diego, California, and which industries do you specialize in locally?▶
Skyriver IT provides a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Skyriver IT average response time for tickets in San Diego, California, and do you offer after-hours support?▶
Skyriver IT has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Skyriver IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Skyriver IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Skyriver IT look like for a new client, and how long does it take?▶
Onboarding with Skyriver IT involves an initial assessment of the client's IT environment followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the setup.
What tools and platforms does Skyriver IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Skyriver IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Skyriver IT and is it per user, per device, or a flat monthly plan?▶
Skyriver IT offers a flat monthly pricing plan that can be tailored based on the number of users or devices, providing flexibility to meet different business needs.
Customer Reviews
I have been utilizing Skyriver IT at my workplace for several years, and I am consistently impressed with their outstanding service. They are always readily available whenever I require assistance, regardless of the complexity of the issue. I have undertaken several work projects that necessitated intensive IT support to ensure our company-specific programs functioned correctly, and Skyriver IT has consistently delivered prompt and effective solutions. The customer service team is exceptionalâ€â€always courteous, professional, and quick to resolve any issues. Their commitment to quality support truly sets them apart. I highly recommend Skyriver IT for any organization seeking reliable and responsive IT services
I had been experiencing issues with Outlook for some time when I reached out to Skyriver. Adam was able to log in remotely and fix the problem while I was away from my computer so my work day was not interrupted. He made additional improvements while addressing the issue I had originally reached out about. It was all done with great efficiency and I am very appreciative of the help. Would definitely recommend this group to anyone experiencing IT needs. -Evan
Our company has partnered with SkyriverIT. They have been very good to us. I used to let go of all the little computer problems I encounter because our Internal IT person was never available. Since we worked with SkyriverIT, I send a quick email, they call me back and share my screen. Usually all resolved within a couple of hours. Love it.
I worked with Skyriver IT to run new networking cables at my office. The team is a pleasure to work with. They are responsive and got the work done quickly, professionally, and at a reasonable cost.
The entire team at Skyriver IT could not be more kind, knowledgeable, helpful, etc. Bottom line: they're awesome. Response times are quick and their follow-up is fantastic. They're able to help with the smallest issues to large projects like transitioning from Dropbox to OneDrive. Thanks for all you do for us, Skyriver team!