Industries Served
HealthcareFinanceRetailManufacturingEducation
Technical Support
Platforms and Tools Supported
Microsoft 365CiscoVMwareAWSFortinet
Certifications
Microsoft PartnerCisco CertifiedAWS Certified
Overview
The Inverter Store, located in Reno, NV, provides technical support services to local businesses, focusing on reliable IT solutions and customer satisfaction. They serve a diverse range of industries, offering expertise in managing IT infrastructure and ensuring seamless operations. Their services are designed to enhance business efficiency and security, making them a trusted partner for companies seeking dependable IT support. By leveraging advanced technology and a team of skilled professionals, The Inverter Store helps businesses navigate the complexities of modern IT environments, ensuring optimal performance and minimal downtime.
Services
- Managed IT services
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Customers of The Inverter Store often praise their responsiveness and the quality of their technical support. Many appreciate the company's commitment to minimizing downtime and ensuring reliable IT operations. The staff is frequently described as knowledgeable and professional, providing effective solutions to complex IT challenges. While some reviews mention occasional delays, the overall feedback highlights a strong dedication to customer satisfaction. The Inverter Store is recognized for its ability to adapt to the evolving needs of its clients, maintaining a high standard of service.
Service Coverage Area
The Inverter Store serves the Reno metropolitan area, including nearby cities such as Sparks, Carson City, and Fernley. Conveniently located near I-580 and US-395, they are easily accessible from local landmarks like the Reno-Tahoe International Airport and the University of Nevada, Reno.
Pricing Model
The Inverter Store typically offers a flat-rate pricing model based on user or device tiers.
FAQ
What types of IT services does The Inverter Store offer?▶
The Inverter Store offers managed IT services, network monitoring, cloud migrations, help desk support, cybersecurity solutions, and data backups.
Where is The Inverter Store located?▶
The Inverter Store is located at 9550 Gateway Dr, Reno, NV 89521, USA.
What are the business hours of The Inverter Store?▶
The Inverter Store is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on weekends.
How can I contact The Inverter Store?▶
You can contact The Inverter Store by phone at (888) 417-8673.
Does The Inverter Store offer cybersecurity solutions?▶
Yes, The Inverter Store provides cybersecurity solutions as part of their IT services.
Customer Reviews
I bought a kit from the Inverter store four years ago. Four weeks ago I experienced flickering lights and my TV turning off. Through multiple test I determined that when the inverter fan turned due to internal heat there was a voltage drop from 144V to 39V AC. I sent a video to Andrew Frey the VP of the company. I talked to him on the phone and what it boiled down to was send it in for them to test and fix outside of their two year warranty, industry standard is five to ten years. The shipping I would pay both ways and parts alone made this financially impossible. I tried to get an idea as to what might be the problem and Andrew stated it could be this it could be that what-a-ma call it. In other words send it in. I will try and use the Industrial Circuit Repair out of NC to fix and then sell it as I bought a whole new system with a TEN year warranty.
They very informative and helpful when advising me on the best inverter/charger combo for my application! I highly recommend!
The Inverter Store sold me a non functional unit and wouldn't stand behind what they sell. Second time I've experienced problems with The Inverter Store. Inverters R US stand's behind the products they sell with great customer service.
Sky had PLENTY of time to tell me over the phone during our lengthy conversation regarding how to complete what is to me a complicated computer portal return process, that if they determine after inspection the battery within spec, that I would have to pay a hostage's ransom amount in shipping costs just to get my original battery back. Now my original 31lb, $850 battery just became a 31lb, $1070 battery, if I ever want to see it again. I feel though apparently it was in the fine print, (Who actually reads it?) this was not transparent, or honest. I do NOT recommend this business.
Great assistance with choosing batteries!