Industries Served
RetailConsumer ElectronicsInformation Technology
Computer Services
Platforms and Tools Supported
MicrosoftAppleDellHP
Certifications
Microsoft PartnerApple Authorized Service Provider
Overview
The Geek Squad at Best Buy in Carson City, NV, offers a range of computer services designed to support local businesses and individuals. They specialize in providing technical support, repairs, and installations for various electronic devices. Their team of skilled technicians is dedicated to ensuring optimal performance and security for their clients' technology. By offering reliable and efficient services, they help businesses maintain productivity and minimize downtime.
Services
- Technical support
- Device repairs
- Software installations
- Network setup
- Data recovery
- Virus removal
Review Summary
Customers appreciate the Geek Squad's technical expertise and the convenience of their location. Feedback often highlights the team's ability to resolve issues efficiently. Some reviews mention the friendly and professional demeanor of the staff. However, there are occasional comments about wait times during busy periods. Overall, the service is valued for its reliability and comprehensive support offerings.
Service Coverage Area
Serving Carson City and nearby areas such as Reno, Sparks, and Minden, conveniently located near US-395 and I-580. Close to the Nevada State Capitol and Lake Tahoe.
Pricing Model
The Geek Squad typically offers a flat-rate pricing model for their services.
FAQ
What types of devices can Geek Squad repair?▶
Geek Squad can repair a variety of devices including computers, tablets, and smartphones.
Do I need an appointment for service?▶
While appointments are recommended, walk-ins are also welcome.
Does Geek Squad offer on-site service?▶
Yes, Geek Squad offers on-site service for certain types of repairs and installations.
Can Geek Squad help with software installations?▶
Yes, Geek Squad provides assistance with software installations and updates.
What is the warranty on repairs?▶
Geek Squad offers a warranty on repairs, details of which can be provided at the time of service.
Customer Reviews
Tried to call them on the phone to ask about a repair and was sent to a call center multiple times. Even after requesting constantly to talk to the store directly. Don’t know why I bother consider giving any business to a company that has such low regards to their customers
Took my computer in to get it fixed so it would run better and now it doesn’t run games at all. They had it for 2 weeks and only made it worse. I would leave 0 stars if I could.
I called to make appointment to fix back glass on iPhone 13 and was told phone can be fixed day of in 4 hrs. I show up and am told they can’t fix it that day and have to order parts and would take 3 days. Do not go here for repairs they don’t even carry any parts for the phones!! Waste of time go to apple!
Lied to me almost made me drive 80miles roundtrip
Do not waste your money & time with Geek Squad! I called, and paid for a service, no one ever called me to discuss the issues. The next morning I got an email that the problem was solved, it was not. I called the next day for a refund, and I was on the call for 2.0 hours, and 8 transfers to get to the correct billing person! This service has gone down hill!!!! I will never call them again!