Industries Served
HealthcareRetailEducationFinanceHospitality
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Reliable Managed Services is a managed service provider based in Kissimmee, Florida, offering comprehensive IT solutions to local businesses. They specialize in delivering services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to enhancing operational efficiency and security, they serve a diverse range of industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Reliable Managed Services. Reviews often mention their strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Reliable Managed Services serves Kissimmee and surrounding areas including Orlando, St. Cloud, Poinciana, and Celebration. The service area is accessible via major freeways such as I-4 and US-192, with local landmarks including The Loop and Lake Tohopekaliga.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. Additionally, services may be offered on a per-user or per-device basis depending on the specific requirements.
FAQ
What services does Reliable Managed Services provide in Kissimmee, Florida, and which industries do you specialize in locally?▶
Reliable Managed Services offers a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, education, finance, and hospitality.
How fast is Reliable Managed Services average response time for tickets in Kissimmee, Florida, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Reliable Managed Services also offers after-hours support to ensure that clients receive assistance when needed.
Does Reliable Managed Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Reliable Managed Services provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that client data is protected and meets industry standards.
What does onboarding with Reliable Managed Services look like for a new client, and how long does it take?▶
Onboarding with Reliable Managed Services involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Reliable Managed Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Reliable Managed Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Reliable Managed Services and is it per user, per device, or a flat monthly plan?▶
Pricing with Reliable Managed Services is generally structured as a flat monthly plan with tiered options, and can also be based on a per-user or per-device model, allowing flexibility for different business needs.
Customer Reviews