Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
The Network Support Company is a managed service provider based in Melbourne, Florida, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, they serve a diverse range of industries, helping organizations enhance their productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight The Network Support Company's responsiveness and reliability in managing IT services. Reviews often mention their strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
The Network Support Company serves Melbourne and surrounding areas including Palm Bay, Cocoa, and Satellite Beach, conveniently located near Interstate 95 and U.S. Route 1, close to landmarks such as the Melbourne Square Mall.
Pricing Model
The pricing model is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of businesses.
FAQ
What services does The Network Support Company provide in Melbourne, Florida, and which industries do you specialize in locally?▶
The Network Support Company provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is The Network Support Company average response time for tickets in Melbourne, Florida, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does The Network Support Company handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Network Support Company is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with The Network Support Company look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT infrastructure, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does The Network Support Company support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Network Support Company supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The Network Support Company and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the specific services required by the client.
Customer Reviews