Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Pathfinder Technology Solutions is a managed service provider based in North Tonawanda, New York, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Pathfinder Technology Solutions serves a diverse range of industries, providing tailored support to meet specific business needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Pathfinder Technology Solutions for their responsiveness and reliability. Reviews highlight effective communication and a strong focus on security, making them a trusted partner for local businesses.
Service Coverage Area
Pathfinder Technology Solutions serves North Tonawanda and nearby areas including Tonawanda, Buffalo, and Niagara Falls. Major freeways such as I-290 and I-90 provide convenient access, while local landmarks include the Niagara River and the North Tonawanda History Museum.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options depending on the services required. This model allows businesses to budget effectively for their IT needs.
FAQ
What services does Pathfinder Technology Solutions provide in North Tonawanda, New York, and which industries do you specialize in locally?▶
Pathfinder Technology Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Pathfinder Technology Solutions average response time for tickets in North Tonawanda, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Pathfinder Technology Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does Pathfinder Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pathfinder Technology Solutions provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Pathfinder Technology Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does Pathfinder Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pathfinder Technology Solutions supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Pathfinder Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with tiered options based on the services selected. This allows for flexibility in budgeting for IT services.
Customer Reviews