Industries Served
HealthcareFinanceEducationManufacturingRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
The Garam Group is a managed service provider based in East Syracuse, New York, specializing in IT support and services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and industry best practices, The Garam Group aims to provide reliable and responsive IT support, ensuring that businesses can focus on their core activities without worrying about their IT infrastructure.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend The Garam Group for their responsiveness and reliability in managing IT services. Reviews highlight the company's strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
The Garam Group serves East Syracuse and surrounding areas including Syracuse, DeWitt, Fayetteville, and Manlius. Major freeways include I-90 and I-481, with landmarks such as the Erie Canal Museum and Onondaga Lake Park nearby.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does The Garam Group | Outsourced IT Support Company & IT Services in Syracuse, NY provide in East Syracuse, New York, and which industries do you specialize in locally?▶
The Garam Group provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, education, manufacturing, and retail.
How fast is The Garam Group | Outsourced IT Support Company & IT Services in Syracuse, NY average response time for tickets in East Syracuse, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. The Garam Group also offers after-hours support to ensure that clients receive assistance whenever needed.
Does The Garam Group | Outsourced IT Support Company & IT Services in Syracuse, NY handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Garam Group is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI. They implement robust security measures to protect sensitive data.
What does onboarding with The Garam Group | Outsourced IT Support Company & IT Services in Syracuse, NY look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does The Garam Group | Outsourced IT Support Company & IT Services in Syracuse, NY support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Garam Group supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The Garam Group | Outsourced IT Support Company & IT Services in Syracuse, NY and is it per user, per device, or a flat monthly plan?▶
Pricing typically operates on a flat monthly plan with options based on the number of users or devices. This flexible structure allows clients to choose a plan that best fits their needs.
Customer Reviews