Industries Served
HealthcareFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
GENCOM Enterprises LLC is a managed service provider located in Warsaw, New York, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency, security, and support for various industries. By leveraging advanced technology and expert knowledge, GENCOM Enterprises LLC aims to provide reliable and responsive IT support, ensuring that businesses can focus on their core operations without the burden of technical issues.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight GENCOM Enterprises LLC for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
GENCOM Enterprises LLC serves Warsaw and surrounding areas, including Batavia, Attica, and Perry. The business is conveniently located near Route 19 and Route 20, close to landmarks such as the Warsaw Public Library and the Wyoming County Fairgrounds.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does GENCOM Enterprises LLC provide in Warsaw, New York, and which industries do you specialize in locally?▶
GENCOM Enterprises LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, and manufacturing.
How fast is GENCOM Enterprises LLC average response time for tickets in Warsaw, New York, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. GENCOM Enterprises LLC also offers after-hours support to ensure critical issues are addressed promptly.
Does GENCOM Enterprises LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, GENCOM Enterprises LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with GENCOM Enterprises LLC look like for a new client, and how long does it take?▶
Onboarding with GENCOM Enterprises LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does GENCOM Enterprises LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
GENCOM Enterprises LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with GENCOM Enterprises LLC and is it per user, per device, or a flat monthly plan?▶
Pricing with GENCOM Enterprises LLC can be structured on a per user or per device basis, as well as flat monthly plans that may include different service tiers to accommodate varying business needs.
Customer Reviews